During all phases of the product lifecycle,
especially before any investments or upgrades.
On all supported plattforms, including all
modules, options and extensions. On customer request additionally
all involved operating systems as well as SAN- and LAN-infrastructures.
Besides standard trainings
ITXS focus on customer-specific on-site trainings and workshops.
Customers generally not only benefit from more than 15 years
ITXS experience in teaching, but also from solving real life problems out in the field
and from a very good practical background concerning the listed products and activities
For example to automate important NetWorker functionalities with batch scripts
on Windows or shell scripts on Linux or Unix.
Mostly on basis of regularly and planned on-site consultancies or
remote logfile analysis to ensure that the current customer environment still matches
the current customer service level agreements, or to detect potential bottlenecks
already in advance.
Analysis and problem solutions in case of unforeseen malfunctions.
On-site or remote – according to customer request.
Current, but no Focal Points:
Back dated Product Know-how:
NetView and HP-OpenView
Manager and Enterprise Manager
Spectrum and Patrol
Back dated Consulting Activities:
System and Application Management
Sizing and Implementation (Router, Switches, Bridges, ...)
Conception, Planing and Implementation of Security and
Secure Internet Access
Unix, PC and Mainframe Integration
Implementation of Operational Concepts
Customers during Software Development
Development of CDROMs and Homepages
Back dated Training Activities:
Unix-Administration, -Internas, Performance Tuning and
TCP/IP Protocol Suite
OSI Protocol Suite
SNA Protocol Suite and
Wide and Local Area Networking
System- and Application Management
Interconnection of Unix and PCs
- Unix-Shell, C and Development Tools